Line & Pipe Location Services

Locate buried water and sewer lines before you dig or remodel.

Why line location matters before you dig

Underground water, sewer, and gas lines are not always where old property drawings suggest, especially in homes that have had additions, landscaping changes, or previous repairs. Digging without confirming line locations risks striking a pipe, which can mean an unplanned repair, water service interruption, or a safety hazard if a gas line is involved.

Iron Horse technician greeting a homeowner at the door

Professional locating equipment uses electronic signals and tracing tools to estimate the route of buried lines so excavation crews, landscapers or remodeling contractors can plan with better information. Marks are not a guarantee of exact depth or permission to dig without further precautions. This applies to water supply lines, sewer laterals, and in some cases gas lines feeding outdoor fixtures or additions.

How the locating process works

A transmitter can apply a signal to a suitable conductive line, while a receiver follows that signal from the surface. A camera-mounted locating sonde can help trace an accessible sewer line. The method depends on the pipe and available access. For lines that cannot be directly connected to, acoustic or electromagnetic methods can sometimes identify the general path, though accuracy depends on soil conditions, pipe material, and depth.

Once the route is assessed, the route is marked on the ground using flags, paint, or both, following standard color coding where applicable. This information gets handed off to the excavation or landscaping crew before any digging starts, reducing the chance of an accidental strike.

Line location is commonly requested before pool installation, major landscaping projects, foundation or slab work, fence post installation, or any project involving trenching near the home. It is also useful when a property's existing records are incomplete or when a previous repair may have rerouted a line from its original path.

Scheduling and coordination with your project

Because timing often matters for construction schedules, line location visits can usually be arranged within a reasonable window, and the technician will coordinate directly with your contractor or landscaper if that makes scheduling easier. Discuss how the located route will be marked and shared with the excavation crew. Estimated location still needs safe digging practices because surface markings cannot show every buried condition.

There is no demolition or repair involved in a standard locating visit unless an existing problem, such as a suspected leak, is uncovered during the process. Pricing for line location is quoted upfront based on the scope of the property and number of lines to be traced.

Before excavation, contact 811 for the required utility marking process. Private plumbing location does not replace public utility marking, and some private lines may not be included in the utility response. For scheduling or questions about what a locating visit includes, call the Tempe shop at 1917 E 5th St or (480) 808-9990.

Our process

  1. 1

    Tell us the plan

    Tell us what you're planning to dig or build, and where.

  2. 2

    Locate

    We trace your buried water, sewer, and gas lines with professional locating equipment.

  3. 3

    Mark

    We mark the lines on the ground so your contractor can see them.

  4. 4

    Hand off

    You get notes on what we found to share with your contractor.

What Our Customers Say

Leave Us a Google Review

★★★★★

"Christie was personable and knowledgeable, and Ryan's diagnostics were thorough, clean, and clearly explained. Reliable, professional, fair pricing. We'd rate Iron Horse a 10+."
Kim & Lynn · Google Review

★★★★★

"The Iron Horse maintenance program is fantastic. Jonathan's inspections are detailed and he takes the time to explain everything so we understand our system and what it needs long-term."
Vanessa L. · Google Review

★★★★★

"Jorge responded to our plumbing emergency within hours, assessed it thoroughly, and explained every step with a sense of humor. Iron Horse will absolutely be our first call next time."
Joanna B. · Google Review

Frequently asked questions

How accurate is line location equipment?

Accuracy depends on pipe material, depth, and soil conditions, but professional electronic tracing generally provides a reliable path and depth estimate for planning excavation.

Do I need line location before a small landscaping project?

Contact 811 before digging, including fence posts or landscaping work. Private plumbing location may also be needed for lines that are not included in utility marking.

Can you locate gas lines as well as water and sewer lines?

In many cases outdoor gas lines feeding fixtures or additions can be traced, though coordination with the gas utility may also be required for certain lines.

Do private line marks replace utility marking?

No. Contact 811 before excavation and ask which private lines still need separate locating. Follow the marking and safe digging requirements that apply to the project.

We Service Every Make and Model

Iron Horse is locally owned and services every make and model of AC, heat pump, furnace, water heater and plumbing fixture. If you got a quote for a specific brand, we can work on it.

Authorized Dealer

  • Carrier
  • Goodman
  • A/C Pro
  • Ruud

We also service

  • Trane
  • Lennox
  • Rheem
  • American Standard
  • Bryant
  • Daikin
  • York
  • Amana
  • A.O. Smith
  • Bradford White
  • Rinnai
  • Navien

Fast, Fair, Always There

Need line & pipe location services?

Talk to a licensed technician today. Estimates on replacements are free. Repair visits start with a $120 diagnostic, and we waive it when you go ahead with the repair. 24/7 emergency service.