Frequently asked questions
Are you licensed and insured?
Yes. Iron Horse holds Arizona ROC 360562 (plumbing) and ROC 360563 (HVAC), and is fully bonded and insured.
Do you offer free estimates?
Free in-home estimates on installation and replacement work. Diagnostic visits include a $120 diagnostic fee that is waived with any repair.
How quickly can you arrive?
Same-day appointments are typically available across the Phoenix Metro, and our emergency line dispatches 24/7.
What areas do you service?
The full Phoenix Metro - including Phoenix, Tempe, Mesa, Scottsdale, Chandler, Gilbert, Glendale, Peoria, Surprise, and surrounding communities - plus Tucson and Northern Arizona.
Do you offer financing?
Yes. We offer multiple financing options through trusted lenders, including 0% promotional plans for qualifying applicants.
What payment methods do you accept?
All major credit cards, debit, check, and approved financing.
What is your warranty?
Every job is backed by an Iron Horse workmanship guarantee. Equipment and fixtures carry the manufacturer warranty, which we register on your behalf.
Do you service commercial properties?
Yes. Iron Horse Commercial works with property managers, GCs, and facility teams on service, replacement, and new construction.
Ready to get started?
Talk to a licensed technician today - free in-home estimates, 24/7 emergency response.